Didi differentiates phone numbers for their riders (passengers) and drivers so that each problem can be handled properly. However, as a driver, if you can’t reach the driver support phone number you can try to call the rider support phone number, once connected you can ask for help to redirect it to the driver support and vice versa. Take home more of the fare with DiDi’s industry-leading low Services Fees and additional bonuses. Safety first Access in-app safety features and our 24/7 dedicated support team.
Didi knows that drivers are very important in this business because to be able to compete and boost the market share, they must have enough drivers on the road to meet ride demand and cut down on customer waiting times. In order to attract drivers to sign up, they come with a 5% commission fee, even though the offer has changed recently.
Start making great money with industry-leading Services Fees, added support and safety features.
Increase your earning potential
Take home more of the fare with DiDi’s industry-leading low Services Fees and additional bonuses.
Be in control
Pick up nearby riders or choose the location you want to drive in.
Safety first
Access in-app safety features and our 24/7 dedicated support team.
Weekly payouts
Get paid weekly and earn flexibly. You decide when you want to earn.
destination modes
- Preview Destination
- Drop-off Destination Filters
- Trip Distance Preview
Safety & Privacy
- Safety Training
- Private Numbers
- TripCheck
- Share Trip
- Rider Unmatch
- In-app Instant Messenger
SUPPORT
- 24/7 Dedicated Customer Support team
- In-app Service Centre
Driver requirements
- Have a smartphone, mobile number and email address
- Be a New Zealand citizen or permanent reisdent or otherwise have the right to work in New Zealand
- Have held a full New Zealand driver licence for at least two years
- Are at least 21 years old
- Hold a current passenger endorsement
- Be listed as the insured driver on the insurance
Vehicle Requirements
Vehicles must meet the government requirements and must be in good condition, free of any damage and decals. The vehicle must:
- Have a minimum of 4 doors
- Seat a minimum of 4 passengers
- Seat a maximum of 7 passengers
- Be registered in New Zealand
- Be 10 years old or less
- Have a current Certificate of Fitness
- Be covered by a third-party or comprehensive insurance
Qdi.com
- Profile Picture
You will need to submit a clear photo of yourself (in JPG, JPEG, PNG format, at least 200 x 200 pixels). The photo you submit will be displayed as your profile picture for riders to verify you.
Q D I
- Driver’s Licence
You will need to submit a copy of your current valid driver licence. You must have held a current full New Zealand driver licence for at least two years. You must have a P (passenger) endorsement on your current driver licence as well. If you do not currently have a P endorsement, you must make an application at a driver licensing agent.
- Transport Service Licence (TSL)
For the purpose of rideshare services, you will need a Transport Service Licence / Small Passenger Service Licence (SPSL). You may choose to obtain your own SPSL or drive under our SPSL. You must also display the TSL label in the vehicle you use to provide passenger services.
- Proof of ID
You will need to provide an alternative ID (other than your driver licence), such as a valid New Zealand Passport, New Zealand Citizenship certificate or New Zealand Work/Residency Permit.
- Driver Identification Card
You will need to submit a copy of your Driver ID card and a photo showing that it has been displayed correctly in accordance with the regulations. The driver identification card must be displayed where it is directly facing passengers, in a central and vertical position, so that a front or rear seated passenger can easily see the photo and the unique identifier in sufficient detail to allow accurate identification of the driver as the holder of the card
- Vehicle Registration
Your vehicle must be registered to drive in NZ. Vehicle Registration label/Rego is issued by the NZTA. For more information on vehicle registration, please visit the NZTA.
- Certificate of Fitness (CoF)
Your vehicle must have passed a current vehicle inspection or current Certificate of Fitness and be in a safe and roadworthy condition. You will need to submit a current Certificate of Fitness issued by an approved NZ COF agent such as VTNZ, AA and VINZ. You will also need to display a COF label on your vehicle. For more information, please visit theCertificate of Fitness website.
- Vehicle Insurance
You will need to submit your vehicle insurance documents. Your vehicle must have third-party damage or comprehensive insurance cover, on which you should be listed as an insured driver.
Please allow up to 3 business days for us to review your application. Your account will be activated once all documents are approved.
Safety
Your safety is our priority, learn more about the safety features available in the DiDi app so you can use them any time you need to.
Learn More →
STILL HAVE QUESTIONS?
Visit our Driver Help Centre page and find out more about Signing up, payments and reward program
Learn More →