Users who have motherboards with onboard audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system was reinstalled and the motherboard chipset drivers were not installed. To resolve this issue, review the troubleshooting sections below.

Let Windows re-detect drivers

  • AudioScience is a leading manufacturer of professional sound equipment for the radio and broadcast, installed sound and networked audio markets. AoIP products include AVB, Dante, CobraNet and Livewire devices.
  • Fix Audio Drivers Problems “No sound” or similar problems usually mean a problem with your Audio Drivers. If you have checked all your connections (and ensured you do not have sound muted!) then it is most likely a Sound Drivers problem.

If you have not recently reinstalled Microsoft Windows, your audio drivers are corrupt. Open Device Manager and remove all devices under Sound, video and game controllers and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the audio drivers.

Motherboard chipset drivers

Soundcraft Multichannel USB Audio Driver V3.20 Si Option Cards, Signature 10, Signature 12, Signature 16, Signature 22, Signature 12 MTK, Signature 22 MTK, Si Impact Soundcraft Virtual Vi 6.4.1.309. Hardware drivers category page Microsoft Download Center Microsoft 365 Premium Office apps, extra cloud storage, advanced security, and more—all in one convenient subscription. Right-click the listing for your sound card or audio device, then select Update driver Browse my computer for driver software Let me pick from a list of device drivers on my computer. Select the audio device whose driver you want to update, select Next, and then follow the instructions to install it.

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Reinstalling the motherboard chipset drivers resolve this issue. If your computer came with a motherboard CD, install the chipset drivers from the CD and the sound drivers if also available.

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If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.

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If your computer has no disc drive, you'll need to download the drivers from the manufacturers website.

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Sound card drivers

Software

If, after installing the motherboard chipset drivers, you continue to have issues, install the sound drivers. We suggest downloading the sound drivers from the computer manufacturer or motherboard manufacturer website.

For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.

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Check the sound card

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Drivers rapidsolution software sound cards & media devices using

Drivers Rapidsolution Software Sound Cards & Media Devices Online

Additional information

  • See our sound card definition for further information and related links.
ReferenceQuestions
CH000503How do I find what computer sound card I have?
CH000660Where do I locate motherboard sound drivers?
CH000834How to install and update a computer driver.
DirectXDirect X information and help.
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